Useful Tips For Greeting Clients

Receptionists are considered as the face of the company. They serve as the first impression for customers, which is vital feedback for the business. This is how crucial the role of the receptionists is when it comes to promoting the business. The following are some tips to ensure lasting positive impressions with customers:

• Project professionalism – as the first persons to welcome customers, make sure to make their experience as positive and enlightening as possible. Make customers feel that they are important to the company and show them what the company has to offer.

• Put on your best personality when greeting arriving guests. Never forget that a greeting isn’t just the words that you utter, it’s also the way you deliver it. “Good Mornings” and “Good Afternoons” should be delivered with a voice that’s equally inviting and warm. This is where a standard receptionist greeting script can be used.

• Get to know your client’s name. Pay close attention to how it’s pronounced. These minor touches can make customers feel important. Do make sure that any form that the customer needs to fill-out is made ready without hassle to him.